Best Auto Repair, Rancho Cordova

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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us

  • reviewiconAffordable Prices

    My repair was quite expensive for my budget, however they helped me out with a small discount, quick service and I was back on the road in 2 days. My AC works great now. Kudos.

  • reviewiconAffordable Prices

    Excellent experience. Very well trained staff. I would recommend this place to anyone needing their car fixed.

  • reviewiconHonest Repair Shop

    "Honesty still exists!'... I was told by O'Reilly's that my alternator, (not my battery, which I had bought from them one year earlier) was bad after they did a diagnostic test on my Toyota. I was prepared to replace the alternator when I went to Lee's automotive repair in Rancho Cordova. To my surprise they told me the battery was actually bad and only running at 35%. (which O'Reilly's had told me was perfectly fine) And then they even told me that the battery was probably still warrantied to check with O'Reilly's, where I had bought the battery from in the first place, to see if it was still warranty. It was! Lee's automotive could have very easily sold me AT LEAST a new battery but they said they were not in the business to rip people off. From a female's point of view, that meant the world to me! THANK YOU LEE'S?

  • reviewiconHonest Repair Shop

    Honestly one of the best mechanics we've gone to. Work both on fleets and personal autos/trucks.

  • reviewiconExcellent Work

    Excellent service starting with JT to the mechanics! I won't take my vehicle anywhere else.

  • reviewiconExcellent Work

    My repair was quite expensive for my budget, however they helped me out with a small discount, quick service and I was back on the road in 2 days. My AC works great now. Kudos.

Call us for service: 916-852-6414

ASE (Automotive Service Excellence)
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